Accenture and Bow&Arrow

G’day Jessica & Accenture Song, thanks for taking time out of your busy schedule to come all the way here. I’ll try to make it worthwhile :)

I assume you have a lot on your plate, so I’ve tried to shortly “connect the dots” and generate my professional essence for you.

What’s important to know about me:

  • I’m an Experience & Service Designer (which also can be called: Innovator/ Creative Strategist/ Customer Experience Advocate / etc.). However, I’m a person who doesn’t care about the tags but has been pushing the Design Thinking work style in Shanghai for the past 7+ years, and globally for 10+
  • I’ve worked with ever-demanding SD & CX needs, digital transformation, innovation integration, journey mapping, and concepts creation in short deadlines, on both sides (brand and agency), from the start of the research, through ideation to the final execution
  • For 10+ years, I have worked and designed in 5 countries (multi-culture), held my own business (business-design), and co-founded a startup (“can do” attitude) – so, I know each side, touchpoint, and demand from all stakeholders of the process
  • Throughout many cross-field projects, I have gathered valuable market insights and through my cross-cultural background I gained distinguishing customer behavior expertise

What are my skills:

  • As a multi-expert, I have various work experiences and flexible design skills, which come in handy while working with innovations and driving transformational change 
  • As a post-it note, through my creative research and moderating workshops, by designing comprehensive and inclusive experiences seamlessly merging physical and digital, also I bridge consumers and brands, agencies and clients, as well as researchers, designers, and strategists to work as one team, so the outcome is coherent and distinctive
  • As a leader, I know how to attract talents to encourage and develop them as real team members
  • As a practical dreamer, I facilitated ways to look forward to our social, environmental, economic, etc. influence on the future products and services in Critical / Speculative / Fiction Design projects

Additional:

  • I hold 2 Master’s degrees from the world’s top design schools: in Integrated Design (Bauhaus | Dessau, Germany) and Environmental/Service Design (USAS | Russia)
  • Lived and worked in international teams in 5 countries
  • My latest position in Shanghai was an Associate Director of Experience Design & Design Strategy at MADJOR (Digital arm of top-tier brand agency Labbrand), and currently, I’m a Creative Strategist, Service and Experience design Lead at Disney World of English, Innovation team in Shanghai
  • I’m currently located and hold a working visa in China, but I’m open to being relocated
  • I love changes, innovation, humanity, digitalization, and the “design-for-all” approach, and I value a place that shares a similar philosophy and innovative vibes

Feeling that my expertise and experience are a great match to work together with the bigger Accenture team. I would love to have a chance for a bigger chat to know each side better and to unveil my portfolio in person. Meantime for the remote version, please, check out my Works

Hope to hear from you soon.

Cheers,
Renata